I called American Express Delta Airlines card to ask them about a charge, and said a quick prayer so I wouldn’t come across as sounding impatient or snippy (and the Holy Spirit came thru). The customer service guy was so nice (as usual), and I told him that I really appreciated how kind and helpful he was, and that Am Ex was always great! I also said if American Express ever needed me to do a commercial about how happy I was with their service, I’d do it for free.
And guess what? He said since I have been such a great bill payer he was gonna add 2,000 sky miles to my account!
Then, I called Time Warner Cable ’cause I couldn’t find my bill, and I asked if someone could look at my plan to see if there were any way to save some money, and Ieesha found a way to have another DVR box here (for Kathy) as well as decreasing my monthly bill by ten dollars!! WOW!!! I told her that I really appreciated how kind and helpful she was, and that I would never switch to another provider because Time Warner’s customer service was always so kind and helpful! I also said if TWC ever needed me to do a commercial about how happy I was with their service, I’d do it for free.
(So far, no TV offers yet)